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Phone.: +39 0541 753344
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WTD Boosts Your Resources

One of our main priorities is the recruitment and technical training of talented people while at the same time offering advanced technical support to our clients.

With its own dedicated organization, World Trade Display ensures accurate technical support for assistance, maintenance & monitoring worldwide, best meeting the needs of customers across various sectors.
The request for an R.M.A. (Return Merchandise Authorization) number is also part of the process aimed at the replacement and/or repair of potentially defective products both during the warranty period and beyond.

Request your R.M.A. number

Return Merchandise Authorization.

To receive authorization for merchandise returns, please complete the request form below, providing all the required information. Any incomplete forms will not be considered by our technical department.

The generated R.M.A. number must be clearly visible on the outside of the package to be received. Without this number clearly displayed, no merchandise returns will be accepted.

The product must be shipped exclusively via international couriers (no postal services) to our company, shipping prepaid!

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  • Company Headquarters:
    Via della Lontra 43, 47923 Rimini Italy - IT
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With its own factories in the Far-East, World Trade Display is an industry partner that directly designs and manufactures a variety of display & digital signage solutions, covering a wide range of strategic alliances with clients around the world to ensure a steady and stable relationship over the years

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WTD Display & Digital Signage Solution

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WORLD TRADE DISPLAY Srl
Via della Lontra, 43 Rimini RN – Italy IT
+39 0541 753344

Tax code and VAT number: 03910310402
Rimini Registry: REA RN-316170
Share capital paid up € 99,000.00

1993-2025© Copyright World Trade Display
All rights reserved
WTD is an ISO9001/ ISO14001 certified company.

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TECHNOLOGICAL INNOVATIONS

R.M.A. TERMS AND CONDITIONS
(get off to accept the conditions)

ART. 1 – Scope of Application.

The general conditions described herein apply to the provision of goods or services, for any purpose or reason, by our company.

ART. 2 – Electromagnetic compatibility and safety.

Our company certifies that the products supplied meet the applicable standards for magnetic compatibility and safety; any mandatory statements are detailed on the plates or labels on the products, as well as on technical documents that are attached to or available from us. Recipients are obligated to use or sell the goods provided by ensuring the integrity, completeness, and effective usability of this information.

ART. 3 – Guarantees

The products and services provided should be considered covered by a warranty from our company according to the terms and conditions stated and described in this document. The term shall take effect from the date of manufacture of the product or the date of completion of the activities required for the provision of services. The warranty is limited only to the normal operation of the goods supplied and the result of the service rendered. Restoration of normal operation of the supplied goods will be carried out at our center. Our company assumes no responsibility for the operation of the delivered goods under weather conditions or technical conditions other than those prescribed by us and normally written in the technical documents. We explicitly deny any liability for direct or indirect damages not resulting from malfunction. The warranty is void in case of non-payment by the buyer.

Warranty details.

The legal warranty for business-to-business sales, called B2B, lasts 1 year from the of delivery of the goods. The product must be returned carriage paid, in its original packaging and without any damage to its structure.

The warranty does not apply in the following cases:

  • If the label bearing the serial number of the device has been altered or tampered with;
  • Damage or breakage caused by transportation;
  • Damage or breakage resulting from vandalism or natural disasters or caused deliberately;
  • Improper or incorrect installation of the product;
  • Inadequacies or anomalies in the electrical system;
  • Carelessness, negligence, or incompetence in the use of the product;
  • Failure to follow instructions for use;
  • Interventions for alleged errors or poorly performed controls;
  • Unauthorized interventions on the product.

In any case, interventions or manipulations performed on goods supplied by persons not authorized by us will result in immediate forfeiture of the warranty. We have carefully examined, to the best of our knowledge and included in our production practices, the issue of the inviolability of goods supplied by people who wish to deliberately alter the operation of such goods. However, we assume no responsibility for any malicious misconduct or damage even about the accuracy, completeness, and up-to-dateness of the content. Any liability for damages arising directly or indirectly from the use of this website is also excluded.

ART. 4 – Deliveries

Goods supplied are considered delivered from the time and place they are handed over to the courier or transporter; therefore, our company assumes no responsibility for total or partial shortages, damages or delays related to transportation. The consignee is required to scrupulously write on the shipping documents, at the time of delivery, any immediately recognizable defects or damage in the goods delivered. Refusal by the buyer to accept or collect all or part of the goods ordered does not suspend the obligation to pay.

ART. 5 – Right of lien

Goods supplied are to be considered explicitly the property of our company until the agreed price is actually paid in full.

ART. 6 – Returned Goods

Return of defective goods or return of goods for repair must be explicitly authorized by us. We reserve the right to refuse to return the goods or to provide you with a destination other than our own. Responsibility for returns is assumed by us only from the time of actual delivery to the address provided by the buyer.

ART. 7 – Applied Law Court

Supplies are covered under these general conditions and are governed by Italian law. Any disputes arising will be handled exclusively by the competent court of Rimini.

I ACCEPT THE CONDITIONS